![]() One highly effective idea I have seen in practice is a fridge magnet that contained the vital information about the telehealth solution. Placing information onto Facebook, LinkedIn and communal circulars is also common practice. Patients like to have something tangible. It is not uncommon for practices to have a one pager that they have designed with the benefits to their patients, how to use it, and it’s a great place to include consulting rates. However, those same patients continue to use WhatsApp and email - forms of telehealth albeit not necessarily secure. ![]() ![]() Most of the time, they didn’t even know they could use it. It potentially takes a fair amount of time and I often see a provider give up after a month or so, saying their patients weren’t interested. ![]() The problem with telehealth is getting patients to know that healthcare providers actually offer it. He also remarks that his patients, whilst generally aware of telehealth as a solution, only begin to trust the service once he has introduced the subject. He makes mention of the fact that he can generally extend care on the very same day, while charging them less, and often gives a free consult for making use of his solution. He focuses on the benefits of telehealth to the patient, such as the convenience factor, the fact that they save time and money by not having to drive to his rooms. ![]() He speaks to them about it in his rooms and he makes it part of his consultation. I was in conversation with a provider, and asked: How did you get telehealth so right, so quickly? He said, I tell my patients that they are crazy if they don't use it. Be the one to Introduce the benefits of telehealth and start the conversation The following are recommendations and tips, for healthcare providers in general, who are looking to incorporate formalised telehealth into their practices.ġ. Possible contenders for understanding the dynamics could include, different patient demographics, or the fact that the solution on offer is easier to navigate in one practice than another. ![]()
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